App Support
iOS (20.03.2013)
Although some customers may have reported issues, these are not "bugs" with the app itself, but device related issues the user can easily resolve. We have a comprehensive set of help sheets available covering all the most common issues, click on the link below to view.

CLICK HERE TO VIEW ALL THE LATEST iOS HELP SHEETS

If you are experiencing problems our experience suggests the cause is more likely to be related to general known issues with the iOS system itself or localised device settings.

If you still encounter problems please drop us an email and we will respond personally within 48 hours. Our email address is [email protected]
iOS (13.01.2014)
Android (21.03.2013)
Android (13.01.2014)